| Apollo's support is very good, they offer their clients video tutorials, a knowledgebase and online manuals. on top of that they have a help desk, live chat facility, phone support and a call back request. they really do have all areas covered, which makes you feel very confident when hosting with them. we have tested the availability of their live chat at 1am est and one of their customer service staff responded to our questions and resolved it within minutes. to prove that they really value you as a customer, either new or long-term, they'll even call you up if you ask them to, usually within 2 hours during office hours. |
